Terms and Regulations

Cancellations made before 20th March 2018 - 10% of invoice total 
Cancellations made between 20th March – 21st April 2018 - 50% of invoice total
Cancellations made after 21st April 2018 100% of invoice

You may send a substitute delegate at any time however all cancellations and substitutions must be made in writing to Sarah Arnold by emailing sarnold@crain.com

Bookings received less than two weeks before the conference date must be paid by credit card. Full payment must be received one week before the conference. If you arrive at the conference without payment having been received by us, we will require credit card details in order to process your registration or confirmation of your payment to avoid a charge to your credit card.

Travel Insurance
You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accommodation or other expenses incurred as a consequence of a possible conference cancellation or postponement.  In any event, Crain Communications Ltd will not accept liability for any loss, including incidental or consequential damages, etc...